The Willow Suite

Smoke alarms installed on every floor and in sleeping areas, tested regularly.
Carbon monoxide detectors installed in rooms with fuel-burning appliances, tested regularly.
Fire extinguisher available and easily accessible.
Fire blanket available in the kitchen.
Clear instructions provided for evacuation in case of fire.
Gas appliances serviced annually by a Gas Safe registered engineer.
Electrical system and appliances tested and certified by a qualified electrician
Portable Appliance Testing (PAT) for all portable electrical items.
Building structure and facilities maintained in good repair.
Staircases and balconies equipped with secure handrails.
Windows and doors secure and lockable.
Adequate lighting in all areas, including entry points and stairways.
Legionella risk assessment conducted and control measures implemented.
Hot water temperature regulated to prevent scalding.
Secure locks on all external doors.
Entry codes/keys securely managed to prevent unauthorised access.
Security lighting installed at entrances and dark areas.
Information provided on local emergency services, including nearest hospital.

An enhanced cleaning protocol is implemented, focusing on high-touch surfaces. Cleaning products effective against common pathogens are used.
Linens, towels, and laundry are washed at recommended temperatures to ensure hygiene.
Hand sanitiser is provided in key areas, and a first aid kit is readily available.

Information on safe food handling and storage is provided.
Cutlery, dishes, and glassware are sanitised. Options for contact-free delivery of food and groceries are offered to accommodate guest needs.
Kitchen and dining areas are cleaned and sanitised between guests.