Many of our guests come from overseas. Our priority is to ensure that each guest feels comfortable and relaxed whilst away from their familiar surroundings. Each apartment provides valued information on local services & amenities, and we are also able to offer additional services such as dry cleaning, ironing and grocery shopping. Should you require specific cooking equipment or bespoke welcome packs, our guest services team will be able to assist.
Our apartments are visited regularly for a maintenance inspection and are serviced once weekly or every ten days during occupation for cleaning and replacing linen and towels.
As an additional service, we can tailor our cleaning service to meet your requirements or see to any dry cleaning or ironing that you may need. Should a maintenance issue arise during your stay; we will be able to attend to this for you, please call us.
A complimentary welcome & household pack is delivered to your apartment prior to arrival as part of our Hospitality Services package. Please note this package is not replenished and guests are not expected to replace any item used.
Complimentary Welcome Pack Includes:
Complimentary Household Welcome Pack Includes:
We also offer a Breakfast/Dinner pack at an additional cost and can have it waiting for you on your arrival.
Breakfast Welcome Pack Includes:
Dinner Welcome Pack Includes:
Guests can choose any of our additional services prior to arrival through our Guest App or contact us directly to arrange
Some guests prefer to order their own groceries from one of the main local supermarkets and have these delivered to the apartment. If you would like to liaise with us before ordering online, we can assist with delivery options so as to store these in your apartment ready for your arrival. Alternatively, once you have settled at the apartment you can order grocery and food deliveries from one of the many local suppliers through our Guest App.
Please note that during COVID restrictions delivery drivers will not enter apartment buildings therefore deliveries will need to be collected from the main entrance.
We can assist you in arranging the following:
Should any of these be required for your booking, please list these as a special request on your booking. Or, telephone us at least a day in advance of requiring as these items are not guaranteed to be available.
Local information, Suppliers and Activities can be found on our Guest App at the apartment. We can assist you in arranging executive airport transfers.
Here are some useful links:
Each apartment has high-speed broadband with Wi-Fi. Should you require printing services please list these as a special request on your booking or, telephone us at least one working day in advance of requiring as these items are not guaranteed to be available. Where space permits, a desk is provided in apartments.
Emergency Contacts are available for local Doctors and Hospitals.